Know Before You Go – Saint Joseph's University – Saint Joseph's University – Official Athletic Site

Know Before You Go

Face Coverings 

Protecting the team starts with you! In accordance with the city of Philadelphia’s Department of Public Health regulations, Saint Joseph’s Athletics is requiring all fans and game personnel to be masked while indoors at Hagan Arena. Proof of vaccination is not required at this time. 
 
Mobile Tickets 
To ensure the safety of our fans and staff, tickets can be accessed through your mobile device through the SJUHawks mobile app. Open the app, click the “hamburger menu” (three horizontal lines) on top left, then click “Tickets – My Account” to login or create an account.
 
Here’s a step-by-step guide to mobile ticketing.
 
Tickets 
For basketball and post-season events, all fans entering Hagan Arena regardless of age must have a valid ticket to gain admission to the arena. Once fans enter the arena, they may not exit and re-enter. Fans can purchase tickets online https://sjuhawks.evenue.net/cgi-bin/ncommerce3/SEGetGroupList?groupCode=SJU&linkID=global-sju&shopperContext=&caller=&appCode=b 
 
ADA Accommodations
If you are a person with a disability and desire special accommodations, please notify the ticket office in advance of the game. Please contact the ticket office for special ticket arrangements (610) 660-3319.  
 
Will Call 
Recruiting, and both visiting and home team will call will be located at the 54th Street north entrance. 
 
Media and general will call will be located at the 54th Street south entrance. 
 
Gates/Doors 
The doors of Hagan Arena will open 60 minutes prior to tip off. Please check the full schedule for a list of dates/times. 
 
(add link) 
 
Re-entry 
There is NO re-entry. Fans who exit Hagan Arena before the conclusion of the game will not be permitted to re-enter. 
 
Patron Screening 
For the safety and security of all patrons entering Hagan Arena, fans will be subject to security wand screening. 
 
Parking
Gameday parking will be available in the Mandeville and Hawks Landing Lots. The cost is $10 CASH ONLY. 
 
Accessible parking accommodations can be arranged in the Mandeville Parking lot. A valid accessible parking is required and the fee will be $10 cash.
 
Concessions 
Hagan Arena will offer standard concessions offering. Fans are encouraged to remove face coverings while eating and drinking, but to utilize face coverings when they are finished. 
 
ATM
Hagan Arena accepts credit cards at the ticket window, concession stands and Hawk shop. There’s no ATM located inside of the arena. However, fans can find ATM’s located across the street at the Hawk Landing Parking Garage and Larry’s Steaks. 
 
Alcoholic Beverages 
Patrons are not allowed to bring alcohol into Hagan Arena. Drunk and/or disorderly behavior as well as violation of any alcohol policy may result in ejection from Hagan Arena without refund and could result in the loss of season tickets.

Alcoholic beverages are sold at designated concession stands throughout Hagan Arena. Alcohol policies are as follows:

  • Underage drinking is prohibited.
  • We ID all patrons regardless of age. Patrons with an out of state license may be asked to provide a second form of identification.
  • Two drink maximum per identification, per transaction.
  • Patrons under the age of 21 found in possession of alcohol will be turned over to the Saint Joseph University Police.
  • Patrons may be refused purchase at the discretion of concessionaire/arena/ event staff.
  • No refunds will be offered for confiscated beverages.
  • Alcoholic beverages may not be taken into or removed from the stadium for any reason.

Smoking 
As of October 18, 2021 Saint Joseph University is a smoke free campus. Smoking is not permitted on campus grounds. https://drive.google.com/file/d/1ndrop7w-8_x19FEKfYQ8m5U0zOQo26ui/view 
Smoking (including e-cigarettes and vapes) WILL NOT BE PERMITTED inside Hagan Arena. 

Hawk Shop/Bookstore
Merchandise and souvenirs can be purchased at the Hawk Shop located on the main floor of Hagan Arena as well as the SJU Bookstore. The bookstore is located below the Hawk’s Landing Parking Garage across the street from Hagan Arena and opens an hour prior to tip-off and closes an hour after the game ends.

Noisemakers
Musical instruments or any types of noise making devices are not permitted inside Hagan Arena. This includes, but is not limited to, items like air horns, cowbells and whistles.

Security
All fans will be wanded and have their bags checked upon entry to Hagan Arena. Please avoid bringing oversized bags or backpacks and allow extra time to enter the arena and reach your seat. Prohibited items include alcohol or illegal substances, firearms, knives or other weapons, video cameras or other recording devices, coolers or other outside food or drink, pets (unless service animals), laser pointers, artificial noisemakers, or any other device that may interfere with and/or distract the players, fans, or telecast of the game.”

 

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Know Before You Go
Face Coverings 
Protecting the team starts with you! In accordance with the city of Philadelphia’s Department of Public Health regulations, Saint Joseph’s Athletics is requiring all fans and game personnel to be masked while indoors at Hagan Arena. Proof of vaccination is not required at this time. 
 
Mobile Tickets 
To ensure the safety of our fans and staff, tickets can be accessed through your mobile device through the SJUHawks mobile app. Open the app, click the “hamburger menu” (three horizontal lines) on top left, then click “Tickets – My Account” to login or create an account.
 
Here’s a step-by-step guide to mobile ticketing.
 
Tickets 
For basketball and post-season events, all fans entering Hagan Arena regardless of age must have a valid ticket to gain admission to the arena. Once fans enter the arena, they may not exit and re-enter. Fans can purchase tickets online https://sjuhawks.evenue.net/cgi-bin/ncommerce3/SEGetGroupList?groupCode=SJU&linkID=global-sju&shopperContext=&caller=&appCode=b 
 
ADA Accommodations
If you are a person with a disability and desire special accommodations, please notify the ticket office in advance of the game. Please contact the ticket office for special ticket arrangements (610) 660-3319.  
 
Will Call 
Recruiting, and both visiting and home team will call will be located at the 54th Street north entrance. 
 
Media and general will call will be located at the 54th Street south entrance. 
 
Gates/Doors 
The doors of Hagan Arena will open 60 minutes prior to tip off. Please check the full schedule for a list of dates/times. 
 
(add link) 
 
Re-entry 
There is NO re-entry. Fans who exit Hagan Arena before the conclusion of the game will not be permitted to re-enter. 
 
Patron Screening 
For the safety and security of all patrons entering Hagan Arena, fans will be subject to security wand screening. 
 
Parking
Gameday parking will be available in the Mandeville and Hawks Landing Lots. The cost is $10 CASH ONLY. 
 
Accessible parking accommodations can be arranged in the Mandeville Parking lot. A valid accessible parking is required and the fee will be $10 cash.
 
Concessions 
Hagan Arena will offer standard concessions offering. Fans are encouraged to remove face coverings while eating and drinking, but to utilize face coverings when they are finished. 
 
ATM
Hagan Arena accepts credit cards at the ticket window, concession stands and Hawk shop. There’s no ATM located inside of the arena. However, fans can find ATM’s located across the street at the Hawk Landing Parking Garage and Larry’s Steaks. 
 
Alcoholic Beverages 
Patrons are not allowed to bring alcohol into Hagan Arena. Drunk and/or disorderly behavior as well as violation of any alcohol policy may result in ejection from Hagan Arena without refund and could result in the loss of season tickets.

Alcoholic beverages are sold at designated concession stands throughout Hagan Arena. Alcohol policies are as follows:
Smoking 
As of October 18, 2021 Saint Joseph University is a smoke free campus. Smoking is not permitted on campus grounds. https://drive.google.com/file/d/1ndrop7w-8_x19FEKfYQ8m5U0zOQo26ui/view 
Smoking (including e-cigarettes and vapes) WILL NOT BE PERMITTED inside Hagan Arena. 

Hawk Shop/Bookstore
Merchandise and souvenirs can be purchased at the Hawk Shop located on the main floor of Hagan Arena as well as the SJU Bookstore. The bookstore is located below the Hawk’s Landing Parking Garage across the street from Hagan Arena and opens an hour prior to tip-off and closes an hour after the game ends.

Noisemakers
Musical instruments or any types of noise making devices are not permitted inside Hagan Arena. This includes, but is not limited to, items like air horns, cowbells and whistles.

Security
All fans will be wanded and have their bags checked upon entry to Hagan Arena. Please avoid bringing oversized bags or backpacks and allow extra time to enter the arena and reach your seat. Prohibited items include alcohol or illegal substances, firearms, knives or other weapons, video cameras or other recording devices, coolers or other outside food or drink, pets (unless service animals), laser pointers, artificial noisemakers, or any other device that may interfere with and/or distract the players, fans, or telecast of the game.”

 
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